What is managed IT, exactly?

Instead of calling someone after things break, you pay a flat monthly price and we take responsibility for keeping your computers, network and accounts running, including every support request.

Is it cheaper than paying by the hour?

It's predictable, and nobody hesitates to call for help because of the meter. For comparison, our emergency rate for non-clients is $199 for a same day visit. Clients never see that bill.

Will you support the software we already use?

Yes. Line of business app support is part of every plan, from practice management software to QuickBooks.

Can you take over from our current IT provider?

Yes. The free assessment maps everything you have today, and we coordinate the handoff so nothing falls through the cracks.

Managed IT and help desk support for Tuscarawas County businesses.

One flat monthly price covers monitoring, updates and every support request, remote or in person. Call a local number and a real tech who knows your office picks up.

See my monthly price Call (330) 362-8371

$55per computer, as low as $42

Unlimitedremote and on site support

24/7monitoring, every machine

Support request #1042"Nobody at the front desk can print."

Resolved

9:02 AMOffice manager calls the local number. No phone tree.
9:03 AMYour tech picks up. They set up this office, so they already know the printer.
9:14 AMFixed remotely. A stuck print queue on the server, cleared and checked.
9:15 AMClosed. Monitoring now watches that queue so it doesn't happen again.

Cost of this request$0. Included in your plan.

What's included

Everything it takes to keep your office working.

Included on every computer in your plan. No hourly billing, no ticket limits.

24/7 monitoring

Every machine reports in around the clock. Failing drives, full disks and stopped services get flagged before they turn into downtime.

Unlimited remote support

Password resets, email problems, slow computers, software that won't open. Call as often as you need.

On site visits included

When a fix needs hands on hardware, a local tech drives over. It's part of your plan, not a separate bill.

A direct line, not a queue

You call a local number and talk to someone who knows your setup. No overseas help desk, no ticket roulette.

Updates and patching

Windows, browsers and business apps kept current on a schedule, so nobody has to remember and nothing gets skipped.

Protection and backup

Endpoint protection and automatic backup ride along on every computer, managed by the same team.

Sound familiar?

IT problems don't wait for a good time.

Here's what changes when someone is actually responsible for your technology.

Today

With United IT

The same problem keeps coming back.

We fix the cause, and monitoring tells us if it returns.

Nobody is sure who to call, so the nephew gets a text.

One local number. A person answers.

Every visit ends in a surprise invoice.

Remote and on site support are included. Same bill every month.

Updates get postponed until something breaks.

Patching runs on a schedule and we check that it worked.

Nobody has tested a backup restore. Ever.

We test recovery so you know it works before you need it.

How a support request works

01You reach out
Call, email or send a request. Whatever is easiest in the moment.
02A local tech takes it
Someone who already knows your office, your network and your software.
03Fixed remotely
Most issues are solved without anyone leaving their desk.
04On site if needed
Hardware or network problem? We drive over. Still included.

What it costs

A 10 computer office pays $699 a month.

That's the $149 office base plus $55 per computer, with every support request included. Bigger offices pay less per computer.

Calculate my price See the full rate card

Office base$149per location

1 to 10 computers$55each

11 to 25 computers$48each

26 or more$45 to $42each

Managed IT & help desk questions

What people ask before switching.

What is managed IT, exactly?: Instead of calling someone after things break, you pay a flat monthly price and we take responsibility for keeping your computers, network and accounts running, including every support request.
Is it cheaper than paying by the hour?: It's predictable, and nobody hesitates to call for help because of the meter. For comparison, our emergency rate for non-clients is $199 for a same day visit. Clients never see that bill.
Will you support the software we already use?: Yes. Line of business app support is part of every plan, from practice management software to QuickBooks.
Can you take over from our current IT provider?: Yes. The free assessment maps everything you have today, and we coordinate the handoff so nothing falls through the cracks.

Let's count your computers.

Get a fixed monthly number the same day. No obligation, no sales pitch.

Get my price (330) 362-8371