IT support for medical practices in Tuscarawas County.
When the network goes down, patients wait. We keep your EHR, scheduling, imaging and e-prescribing running, protect patient records with HIPAA minded security, and send a local tech when remote help isn't enough.
IT problems don't wait for a slow afternoon.
Most practices we talk to are fighting the same four problems. Here's how we take each one off your plate.
The EHR goes down and the waiting room fills up
Monitoring watches the network, workstations and the connection your EHR depends on, so most problems get fixed before your first patient checks in.
Your staff are the target of phishing emails
Email filtering and threat detection stop most of it, and short security training helps your team spot what gets through.
Nobody knows if the backups actually work
We back up every computer and server automatically and test restores on a schedule, so you find out it works before you need it.
HIPAA falls on the office manager
We handle the technical side, keep compliance documentation ready, and walk you through what an auditor will ask about your systems.
Everything a practice needs, on one invoice.
Every computer gets the full plan. Most medical offices add the Security & Compliance package for the extra protection and paperwork HIPAA expects.
- 24/7 monitoring
- Unlimited remote and on site support
- Endpoint protection
- Automatic, tested backup
- Updates and patching
- Business app and vendor support
- Managed threat detection and response
- Security awareness training for staff
- Dark web monitoring
- Compliance ready documentation
- +$12 per check in kiosk or shared PC
What we support in a clinic
- EHR and practice management software
- E-prescribing
- Imaging workstations
- Front desk and exam room PCs
- Check in kiosks
- Label and wristband printers
- Card readers and scanners
- Microsoft 365 and email
- VoIP phones
- Separate guest Wi-Fi
- Servers and file shares
A typical 12 computer clinic pays $1,329 a month.
That's everything in the example, including the Security & Compliance package, on a 1-year agreement. Yours will be different, so build your own number in a minute.
What practice managers ask us.
- Can you make us HIPAA compliant?
- HIPAA covers your whole practice, not just the computers. We take care of the technical safeguards: encryption, access control, tested backups, staff security training and the documentation to prove it.
- Will you work with our EHR vendor?
- Yes. We make the vendor calls, handle updates and set up new workstations so your staff aren't sitting on hold.
- How much does IT support cost for a medical practice?
- A 12 computer clinic with a server, kiosks, printers and the Security & Compliance package pays about $1,329 a month. Smaller offices start at $149 plus $55 per computer.
- Do you cover exam rooms and imaging workstations?
- Every computer on your plan is fully covered, whether it's at the front desk, in an exam room or running imaging software.
Let's look at your practice.
A free assessment maps your computers, network and EHR setup. You get a fixed monthly number the same day.