IT support for manufacturers in Tuscarawas County.
Production doesn't pause for a blue screen. We cover office computers, shop floor PCs at a lower rate, the servers that hold your ERP and inventory, and the network that keeps orders moving.
When a system goes down, the line waits.
Most plants we talk to are fighting the same four problems. Here's how we take each one off your plate.
Shop floor PCs never get patched
Updates, monitoring and endpoint protection on every shop floor PC, at a lower rate than office computers.
An aging server holds ERP and inventory
Server monitoring, patching and backup oversight, plus a plan for replacing it before it fails.
Maintenance fights with production
Maintenance windows are scheduled around your shifts, not the other way around.
Nobody knows what's online until it fails
24/7 monitoring covers the office, the plant floor and the network between them.
Office and plant, on one invoice.
Every office computer gets the full plan. Shared and single purpose machines on the floor are covered at a lower rate.
- 24/7 monitoring
- Unlimited remote and on site support
- Endpoint protection
- Automatic, tested backup
- Updates and patching
- Business app and vendor support
- Monitoring and updates
- Endpoint protection
- Unlimited remote and on site support
- Time clocks, terminals and kiosks
- Security & Compliance available, +$12
What we support in a plant
- ERP and inventory systems
- Shop floor terminals
- Time clocks
- Shipping and label printers
- Office computers
- Servers and file shares
- Plant Wi-Fi
- Microsoft 365 and email
- VoIP phones
A two site manufacturer pays $2,423 a month.
That's everything in the example, on a 1-year agreement. Yours will be different, so build your own number in a minute.
What plant managers ask us.
- What counts as a shop floor PC?
- A shared or single purpose machine, like a time clock, a floor terminal or a kiosk. Those are $28 a month instead of the full computer rate.
- Will maintenance interrupt production?
- No. Patching and maintenance run in windows scheduled around your shifts.
- How much does IT support cost for a manufacturer?
- A two site manufacturer with 30 office computers, 10 shop floor PCs and three servers pays about $2,423 a month on a 1-year agreement.
- Can you come out to the plant?
- Yes. On site support is included for everything on your plan, office and floor.
Let's walk your plant.
A free assessment maps your office, floor and servers. You get a fixed monthly number the same day.